Campus and Office Hours
- Chicago, IL
- 122 S. Michigan Avenue
- 2nd floor access Mondays - Fridays, from 8am - 5pm
- Contact: (312) 261-3333
- 18 S. Michigan Avenue
- Building access Mondays - Fridays, from 6am - 10pm
- Evening and weekend access limited for instructional purposes only
- Contact: (312) 261-3333
- 122 S. Michigan Avenue
- Lisle, IL
- Building access Mondays - Fridays, from 8am - 5pm
- Evening and weekend access limited for instructional purposes only.
- Contact: (630) 874-4444
- Tampa, FL
- Building access Mondays - Fridays, from 8am - 5pm
- Evening and weekend access limited for instructional purposes only.
- Contact: 1-800-366-6581
- Wheeling, IL
- Building access Mondays - Fridays, from 8am - 5pm
- Evening and weekend access limited for instructional purposes only.
- Contact: (847) 947-5555
General Service Information
- New Students: NLU Call Center: (888) 658-8632
- 24/7 Technology Support: https://www.nl.edu/lits/helpdesk/
Please select specific office and department below for information about remote access.
You can contact your academic advisor or success coach directly, visit our staff listing for direct contact information. In addition, you can reach Academic Advising remotely via email at advising@nl.edu or by calling (847) 947-5900.
Starting Monday, June 28, advisors will be available in-person at the following campus:
- Chicago Campus: Monday – Thursday from 8am-5pm
- Wheeling Campus: Monday & Wednesday from 9am-5pm
- Lisle Campus: Tuesday & Thursday from 9am-5pm
Advisors will be working remotely on Friday, please schedule an appointment ahead of time for a specific location and time.
Download the Navigate Student app and make an appointment with your advisor/coach or learning support today! In the app store, search for Navigate Student, download and login with your NLU portal username/password.
The UGC Student Success Coaching team serves daytime undergraduate students. Currently our team is available Mondays - Fridays, 9am - 5pm remotely.
- You can contact your Undergraduate Success Coach directly by visiting our team list for direct contact information.
- Beginning July 6, a Chicago-campus Coach will be available for in-person support on Mondays - Friday, from 9:30am-4:30pm.
- Beginning July 6, Wheeling-campus Coach will be available for in-person support Mondays - Wednesdays, from 9:30am-4:30pm.
Download the Navigate Student app and make an appointment with your Coach today! In the app store, search for Navigate Student, download and login with your NLU portal username/password.
Contact Disability and Access Services via email at ada@nl.edu.
Currently our team is available Mondays - Fridays, 9am - 5pm remotely, and beginning July 6 will be available in person on Tuesdays and Thursdays from 9am-5pm on the Chicago Campus at 122 S. Michigan in suite 5045.
For more information, visit https://nl.edu/ada-accessibility-services/.
To request accommodations for the upcoming term, please visit the following page: https://nl.edu/ada-accessibility-services/services-and-accommodations/.
You can contact the Office of Student Finance via email at studentfinance@nl.edu or by calling (888) 658-8632, ext 5350. For more information, visit https://nl.edu/tuition-and-aid/office-of-student-finance/
In person office hours are available at the following campuses:
- Chicago
Remote access via email at studentfinance@nl.edu or by calling (888) 658-8632, ext 5350.
- Wheeling
Remote access via email at studentfinance@nl.edu or by calling (888) 658-8632, ext 5350.
- Lisle
Remote access via email at studentfinance@nl.edu or by calling (888) 658-8632, ext 5350. - Florida
Remote access via email at studentfinance@nl.edu or by calling (888) 658-8632, ext 5350.
You can contact the First-time Freshman Enrollment team by calling (888) 658-8632 or email us at freshman@nl.edu to set up a time to chat. Or you can learn more at https://nl.edu/undergraduate-college/programs/first-time-freshman/.
You can contact Enrollment for Transfers and Graduate students by emailing enrollment@nl.edu or calling (888) 658-8632. For more information, visit https://nl.edu/admissions/.
In person office hours are available at the Tampa, Florida campus by appointment.
You can contact Enrollment for Kendall College students by calling (888) 658-8632. For more information, visit https://nl.edu/admissions/.
You can contact International Enrollment by emailing globaleducation@nl.edu or calling +1 (866) 788-3965. For more information, visit https://nl.edu/admissions.
The Career Bridge Team at NLU is a department that prepares students for a rewarding career by connecting great people to great opportunities. Whether students are just beginning to think about career plans or already have a plan in place, we are here to partner with our students and alumni to see them reach their goals
- Currently our team is available Mondays - Fridays, 9am - 5pm remotely.
- Beginning July 6 will be available in person on Mondays - Thursdays from 9am-5pm on the Chicago Campus at 122 S. Michigan and Tuesdays and Thursdays the Wheeling Campus, 1000 Capitol Dr.. We will also retain our virtual appointments for those who want to meet in a remote setting.
For more information, visit https://nl.edu/student-services/career-bridge/ or contact the NLU Career Bridge via email at careerbridge@nl.edu or by calling (312) 261-3270.
The Centro de Excelencia at NLU serves as the hub for programs and initiatives that advance our work as a community and career focused Hispanic Serving Institution (HSI).
- Currently our team is available Mondays - Fridays, 9am - 5pm remotely.
- For a staff listing and email contacts, visit https://nl.edu/centro-de-excelencia-at-nlu/about/
- For a staff listing and email contacts, visit https://nl.edu/centro-de-excelencia-at-nlu/about/
- Beginning July 6 will be available in person on Mondays - Thursdays from 9am-5pm on the Chicago Campus at 122 S. Michigan in suite 6032-A
The CTLE provides support to faculty to enhance their teaching practice. You can go here to find resources for remote teaching: https://nl.edu/ctle/managing-your-course/preparing-to-teach-your-course/online-faculty-playbook/
Faculty can also schedule an appointment with a Faculty Consultant for a thought-partner for designing their remote teaching and learning experiences: https://calendly.com/lits-learning-designers-team
To contact the CTLE directly: teachingandlearning@nl.edu
For 24/7 Technology Support, please visit https://nl.edu/lits/get-help/.
Computer Labs are available on each campus when facilities are open, please call ahead to confirm the facility is open. Everyone is required to complete a Daily Pre-Check available on the portal (my.nl.edu) prior to coming to campus.
- Chicago
Monday - Friday, 8am - 5pm
122 S. Michgan Ave, 2nd flr. Atrium
(312) 261-3333 - Wheeling
Monday - Friday, 8am - 5pm
First Floor
(847) 947-5555 - Lisle
Monday - Friday, 8am - 5pm
First Floor
(630) 874-4444 - Florida
Monday - Friday, 8am - 5pm
Take care of yourself, your whole self. While much of our focus has been on ensuring we take measures to mitigate the spread of COVID-19 with intensified hygienic measures and social distancing, it is important to acknowledge the personal stress and anxiety that navigating this pandemic can cause.
Our student wellness team remains available as a resource to you remotely. More information about our resources can be found at: https://nl.edu/student-services/counseling-and-wellness/.
The University Counseling Center through Skylight Counseling is still taking appointments and will make teletherapy available via phone to limit contact and meet the virtual needs of students. NLU students can request a counseling appointment by calling (312) 261-3636 or (847) 947-5656 or email: counseling@nl.edu.
Currently our team is available remotely and/or by prearranged appointment.
- You can contact the Office of Human Resources via email at hr@nl.edu or telephone (847) 947-5275.
- Employee benefits questions and concerns should be directed to benefits@nl.edu.
- Active NLU employees can access their own benefits elections through their www.NLUBenefits.com account.
- Prospective employees can see open positions here.
NLU recognizes the stress and uncertainty we are all facing during this unprecedented time.
- Current NLU employees are encouraged to seek additional support services offered through our Employee Assistance Program, Perspectives, available over the telephone, internet and/or smartphone app.
- We have also made available a COVID-19 Employee Help Line, which can be reached at (888) 613-0231 or via email advocate@directpathhealth.com.
Employees are required to self-screen, please review and follow the Employee COVID-19 Self-Screening Policy prior to coming to any campus for any reason.
In addition, if you are showing signs of illness, please complete the HR COVID-19 Communication Form.
You can contact OISSS by emailing isss@nl.edu or calling +1 (312) 261-3888.
In-person office hours are by appointment only. To schedule an in-person or Zoom appointment, please visit https://nl.edu/student-services/international-student-services.
Faculty can consult with a Learning Designer about developing a course and using technology (including D2L) to enhance teaching and learning by scheduling an appointment at https://calendly.com/lits-learning-designers-team.
For 24/7 technical support with a course, faculty should submit a Help Desk ticket at https://nl.edu/lits/get-help/.
Contact Learning Support via email at learn@nl.edu or by calling (312) 261-3744. For more information, visit https://nl.edu/learning-support/.
- Starting Monday, June 28, on the Chicago campus, Learning Support Specialists will be available Monday – Thursday from 9am-5pm.
- Starting Monday, June 28, on the Wheeling campus, Learning Support Specialists will be available Wednesday from 9am-5pm and remotely on Friday. Please schedule an appointment ahead of time for a specific location and time.
Download the Navigate Student app and make an appointment with your advisor/coach or learning support today! In the app store, search for Navigate Student, download and login with your NLU portal username/password.
The University Library’s services and resources are available online, including e-books, journals, videos, and research appointments with a librarian. Print collections are available for loan and can be mailed or picked up at the Wheeling and Chicago campuses.
- Live chat is available Monday-Thursday 10 am – 6 pm and Fridays 10 am to 3pm
- The Chicago campus library will be open Tuesdays and Wednesdays 10 am to 3pm in summer term
- The Wheeling campus is open Mondays-Fridays 8 am to 5pm for book pick up
- For more information, please contact us at library@nl.edu or visit: https://libguides.nl.edu/libraryservices
You can contact the Registrar by emailing records@nl.edu or calling (847) 947-5718. For more information, visit https://nl.edu/student-services/office-of-the-registrar/.
- Currently our team is available remotely Monday-Friday from 9am - 5pm.
- Beginning Monday, June 28, our staff will be available at the Wheeling Campus, Monday-Thursday 8-5 for walk-in service.
Contact the Office of Student Engagement via email at studentengagement@nl.edu or by calling (312) 261-3568. For more information, visit https://nl.edu/student-services/student-life/
Currently our team is available both remotely and beginning July 6 will be available in-person in Chicago and Wheeling, see below for specific coverage.
- Chicago (122 S. Michigan Avenue): Monday – Monday, 9am-5pm CT
- Chicago Food Pantry (18 S. Michigan Avenue): Monday-Tuesday, 12-5pm CT
- For more information, visit https://nl.edu/student-services/food-pantry-and-thrive-resources/
- For more information, visit https://nl.edu/student-services/food-pantry-and-thrive-resources/
- Wheeling: Thursday-Fridays 9am-5pm CT
Eagle Life is NLU'S student engagement platform. Find out what is happening on campus everyday by downloading Eagle Life App via Apple or Play store.
- Find out about our upcoming events at: https://nl.presence.io/events
- Register or join a student organization at https://nl.presence.io/organizations
Contact the Veterans Resource Center via email at veteransprogram@nl.edu or by calling (312) 261-3241. For more information, visit https://nl.edu/student-services/veterans-and-military-support/.
Currently our team is available Mondays - Fridays, 9am - 5pm remotely, and beginning July 6 will be available in person on Tuesdays and Thursdays from 9am-5pm on the Chicago Campus at 122 S. Michigan in suite 5044.
Remote access available fro all NLU Veteran and Military Connected students via email at veteransprogram@nl.edu or by calling (312) 261-3241
To contact the Office of University Housing and Residence Life, please email us at housing@nl.edu
Visit our website for more information.
- UPASS: email upass@nl.edu with your student ID number or visit our website for more information.
- Student Health Insurance Program: email ship@nl.edu or visit our website for more information.
- Locker Requests at the Chicago campus: auxiliary@nl.edu or complete your request online here.
- University Store: Questions about your orders, email shop@nl.edu. Visit www.shopnlu.com for your school apparel needs.
- Title IX: for any Title IX related concerns email titleix@nl.edu or visit our website for more information.
- Complaints or Concerns: email dos@nl.edu or visit our website for more information.
- Community Standards and Student Conduct: email ocs@nl.edu or review the student conduct process found in the Student Guidebook.