CARE Team

PURPOSE

The purpose of the CARE (Campus Awareness, Response, & Education) Team is to serve as the coordinating hub of a network of student focused professionals, dedicated to the prevention and early intervention in community situations involving students who are experiencing distress or engaging in harmful or disruptive behaviors. The Team will develop intervention and support strategies and offer case coordination. This team will regularly review and assess these situations and recommend actions in accord with existing university policies.

RESPONSIBILITIES

Receive, review, and catalogue information about community concerns regarding community member behavior
Perform initial assessment of risk and refer cases to offices and officials as needed for additional assessment
Develop specific strategies to manage potentially harmful or disruptive behavior to protect the safety and rights of both the individual and the university community
Make recommendations to university officials on appropriate actions consistent with university policies and procedures

EXAMINING STUDENTS OF CONCERN

Health and safety of the student and the community
Psychosocial and educational situation of the student
Legal ramifications of the specific situation

When to report a student issue?

A student is exhibiting a behavior that concerns you and you believe they might need intervention.
You feel like a student’s safety is at risk, or your safety may be at risk.
You feel a student’s behavior is threatening in nature.
A student discloses to you that they have been a victim of a crime.
A student is refusing a directive given by the member of the University staff, such as exiting a space on campus, leaving the premises or following a University policy.
Anytime you feel a student may have violated a University

CONFIDENTIALITY

In an effort to maintain a safe and respectful environment, it is expected that you maintain confidentiality by not discussing the issue you reported with anyone that is not directly involved. However, you are not in a position to maintain the student’s confidentiality, reporting is expected.

LET US KNOW: ADVICE FOR REPORTING

Who should report:

Firsthand knowledge is best! If someone shares a concern with you, direct them to Let Us Know. You can complete a report documenting your conversation, but there is no substitute for an original account.

What to include in a report:

Time, place and facts or specific descriptions of observed behavior. Refrain from making assumptions about a person’s motives or specific policy violations. Record exactly what you see and hear, especially direct quotes.

When to submit report:

As soon as possible, once your personal safety is secure. Waiting several hours or overnight can make it more difficult to recall important details that could aid in an investigation/resolution.

SUBMIT A REPORT AT nl.edu/letusknow

Recognizing Students of Concern

Extreme rudeness or insubordination to University community members
Drunkenness or being under the influence of illicit drugs in the classroom
Threatening words or actions such as revenge language, expressed desire to "make people pay" or "you'll regret this"
Writings that convey clear intentions to harm self or others
Observed self-injurious behavior, such as cutting, burning, eating disorders, etc.
Online postings on social media, emails, discussion forums etcs., which are threatening
Emotional outbursts
Acts motivated by hatred or discrimination
Paranoia or delusion that a student groundlessly believes they are being targeted
Harassment, stalking or obsessive behaviors
Relationship/domestic/intimate partner violence
Alarming references to bombs, ammunition, guns or fire

Assisting Students in Distress

In recent years, there has been an increase in suicidal behaviors among certain age groups in our society. Young adults are one such identified group. For this reason, NLU is dedicated to providing an environment that provides for the physical, emotional, and psychological well-being of its constituents. If you see something that concerns you, say something.

The Assistant Dean of Students (Dean of Students Designee) and Director of Community Standards and Student Advocacy co-chair the team. Team members include representation from a variety of campus partners and may include individuals from UGC, Academic Advising, ADA, Housing, Veterans Support Services, and Counseling Staff.

The CARE team is currently staffed by the following individuals:

Jordan Colon, Director of Community Standards and Student Advocacy (co-chair)
Cindy Danzell, Director of Counseling and Wellness
Stacey Dixon, Director of Veteran Support Services
TJ Martin, Assistant Dean of Students and Title IX Coordinator
Victoria Mullaly, Director of Resident Operations and Auxiliary Services
John Janso, Assistant Director of Academic Advising
Marquetta Scott, Director of Accessibility and ADA Accommodation Services
Aurora Flores Garcia, Director of Student Success

Mental Health Resources

24/7 National Suicide Prevention Lifeline

800.273.TALK (8255)

24-hour Crisis Text Line Text “START” to 741741

Free Anonymous Mental Health Screening: ulifeline.org/nlu

Additional resources: nl.edu/wellness

Counseling Services

Students receive 6 free counseling sessions through Skylight Counseling Center. Drop in hours are also available on the Chicago and Wheeling campuses.

To schedule an appointment, students can email counsel ing@nl.edu

Food Insecurity

Students have access to food pantries on the Chicago and Wheeling campuses. Additionally, National Louis has partnered with mRelief to ease the application process for SNAP benefits. Students can visit nl.edu/mrelief to start the process. It takes less than 10 minutes.

IMPORTANT CONTACTS

Title IX, compliance, all behavior issues Danielle Laban 312.261.3162 d laban@nl.edu

Student conduct and mediation referrals Jordan Colon 312.261.3092 jcolon8@nl.edu

Academic honesty and classroom disruptions Danielle Laban 312.261.3162 d laban@nl.edu

Self-harm and suicidal student behavior Cindy Danzell 312.261.3477 cdanzell@nl.edu

Facilities/Security issues Dial 999 from any campus phone